This Privacy Policy was last updated on 3 July 2018.
This Privacy Policy explains how Global POS Development Limited and its related companies
(collectively, “Global POS Development”, “us”, “we” or “our”) collect, use, disclose, transfer, protect,
store and otherwise process your information. It also explains your rights and options around our use of
your personal information and how you can exercise these choices.
Scope of privacy policy
Global POS Development is committed to protecting the privacy of the individuals on Global POS
Development’s websites, mobile applications, products and services, (collectively, "Services") that
include a link to this Privacy Policy. For the purposes of this Policy, “Subscriber”, as the term is used
here, refers to an individual or an entity that registers to use our Services.
In this Privacy Policy, personal information means information relating to an identified or identifiable
natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by
reference to an identification number or to one or more factors specific to his/her physical,
physiological, mental, economic, cultural or social identity. By registering for or using Services you
acknowledge the collection, transfer, processing, storage, disclosure and other uses of your information,
as described in this Privacy Policy.
Customer Information, being personal information relating to individuals with whom our subscribers
interact (such as customers of their stores). Subscribers to our Services are solely responsible for
establishing policies for and ensuring compliance with all applicable laws and regulations, as well as all
privacy policies, agreements or other obligations, relating to the collection of personal information in
connection with the use of our Services by individuals with whom our Subscribers interact. We collect
information under the direction of our subscribers, and have no direct relationship with individuals
whose personal information we process in connection with the use of our Services. If you are a
Subscriber providing information (including personal information) about someone else, you must have
the legal ability to do so and, if necessary, inform them about how their personal information will be
used (as described in this Privacy Policy). If you are an individual who interacts with a Subscriber using
our Services - for instance if you’re an employee or customer of a retail store – that Subscriber is the
controller of your information and you should contact them directly (e.g. - the owner or manager of the
retail store) – for assistance with any requests or questions relating to your personal information.
Your Information
In using our Services, you provide us with the following information which we store securely:
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ACCOUNT AND PROFILE INFORMATION
Contact information such as name, email address, mailing address, phone number and country
Profile information such as a username, profile photo, and job role
Preferences information such as notification and marketing preferences
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OPERATIONAL DATA
We also store information you upload to or send through our Services, including:
Information about products and services the Subscriber sells (including inventory, pricing, sale,
transaction, tax, and other data)
Information about the Subscriber or the Subscriber’s business (employee, customer, and contact data)
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OTHER SUBMISSIONS
We ask for and collect personal information from you when you submit web forms on our websites or
when you participate in any interactive features of our Services, participate in a survey, competition,
promotion, activity or event, apply for a job, request customer support, download content,
communicate with us via third party social media sites, or otherwise communicate with us.
What other information do we collect?
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ACCESS LOGS
Like with most websites and services delivered over the Internet, we gather certain information and
store it in log files when you interact with our websites and Services. This information includes Internet
protocol (IP) addresses as well as browser type, URLs of referring/exit pages, operating system, language
and location preferences, time/date stamp, search history, device identification numbers and system
configuration information. Occasionally, we connect personal information to information gathered in
our log files as is necessary to improve our Services. If we do this, we would treat the combined
information in accordance with this Privacy Policy.
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ANALYTICS INFORMATION
We collect analytics information when you use our Services to help us improve our products and
services. We are always aiming to make Global POS Development a better experience for retailers and
customers alike, and your information really helps us to do this! This analytics information consists of
the function and feature of the Global POS Development Service being used, and the Subscriber's Global
POS Development subdomain name (or similar), the username and IP address of the individual who is
using the function or feature (which will include any personal information incorporated into the
username), and other information needed to detail the operation of the function and the parts of the
Services that are being affected.
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ANALYTICS INFORMATION DERIVED FROM OPERATIONAL DATA
Analytics information also consists of data we collect as a result of running queries against Operational
Data across our user base for the purposes of generating Usage Data. "Usage Data" is aggregated data
about a category or group of features, services, or users that is not of itself personal information. It is
also data about our Subscribers and their business.
We may incidentally come across sensitive or personal information when we compile Usage Data.
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COOKIES, WEB BEACONS AND OTHER TRACKING TECHNOLOGIES
Cookies, web beacons and other technologies are used by Global POS Development and our third party
partners (for example, our advertising and analytics partners) to collect information. A cookie is a small
text file that is stored on your hard drive or in device memory for record keeping purposes. We use
cookies to give you a better and more personalized use of the Services, to save you logging in every time
and to count the number of visits. Global POS Development and our third party partners also collect
information using web beacons. Web beacons are objects embedded in our Services or in emails that
assist us to check that Content has been accessed for web analytics. You may be able to opt out of
receiving personalized advertisements as described below under How you can protect Your information.
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INFORMATION FROM THIRD PARTY SERVICES
We may also receive personal information from third parties such as social media, data enrichment or
authentication services when, for example, you sign up to our Services, fill in forms on our Services or
log onto our Services through such services. Any access we may have to such information is governed by
the authorization procedures of that service. By authorizing us to connect with a third party service, you
authorize us to access and store your name, email address(es), locale, profile picture URL, and other
personal information that the third party service makes available to us, and to use and disclose it in
accordance with this Privacy Policy. Check your privacy settings on these third party services to learn
and modify the information these services send to us.
How Global POS Development uses your information
We are continually striving to improve Global POS Development. Being able to identify how retailers are
using our product plays a big part in helping us to make our software better. We may use information
about you for purposes such as:
Enabling you to access and use our Services
Displaying historical sale information
Sending you marketing, advertising, educational content and promotional messages and other
information that may be of interest to you, including information about us, our Services, or general
promotions for business partner campaigns and services. You can unsubscribe or opt-out from receiving
these communications described below under "How You Can Protect Your Information"
To administer referral programs, rewards, surveys, sweepstakes, contests, or other promotional
activities or events sponsored or managed by us or our business partners
In the case of retail stores, to share the name of the retail store with potential customers to encourage
them to use our Services
Measuring, customizing and improving the Services and developing new products
Sending to you service, support and administrative messages, reminders, technical notices, updates,
security alerts and information requested by you
Investigating and preventing fraudulent transactions, unauthorized access to Services, and other illegal
activities
Where we need your personal information for any other purposes, it will be obvious from the
circumstances as to the purposes for which we require that personal information from you.
Sharing & disclosure of your information
When you use the Services, we may share your information only as described below:
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GLOBAL POS DEVELOPMENT BLOGS, FORUMS AND WIKIS
Our websites offer publicly accessible community services such as blogs, forums, and wikis. You should
be aware that any information you provide in these areas may be read, collected, and used by others
who access them. Your posts may remain even after you cancel your account. To request removal of
your personal information from a Global POS Development community service, please contact us using
the information listed below. In some cases, we may not be able to remove your personal information,
in which case we will let you know if we are unable to and why.
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SERVICE PROVIDERS, BUSINESS PARTNERS AND OTHERS
We use and work with third party service providers and our trusted Business Partners to provide
application development, hosting, website, infrastructure, maintenance, backup, payment processing,
customer relationship management, marketing, accounting, human resources, business intelligence and
analytics, data enrichment, customer support and other services for us. These service providers may
have access to or process your information for the purpose of providing those services for us. Some of
our pages use white-labelling techniques to serve content from our service providers while providing the
look and feel of our site. Please note that you are providing your information to these third parties
acting on behalf of Global POS Development. These third parties are located in countries which may be
outside of your location.
We also share your contact information with select trusted Business Partners, such as our partners who
integrate with Global POS Development services, to enable them to contact you about their services (as
they relate to your Global POS Development Services). We also obtain contact information from select
Business Partners to better understand your preferences and to deliver you more personalised
marketing.
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THIRD PARTIES YOU AUTHORISE
You can give third parties access to your and your end users’ information on the Services. For example,
you may wish to integrate Global POS Development with a third party appointment scheduling service
that requires access to the email addresses you collect from your end users, in order for that
appointment service to send reminder emails on your behalf and at your direction. Just be aware that
such third party’s use of this information will be governed by the terms and privacy policies of the third
party.
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LINKS TO THIRD PARTY SITES
Our Services may contain links to other sites. We have no control over, and take no responsibility for,
the privacy practices or content on other sites. You are responsible for checking the privacy policy of any
such sites so that you can be informed of how they handle personal information.
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SOCIAL MEDIA WIDGETS
Our Services may include social media features, such as the Facebook “Like” button and widgets, and
the “Share” button or interactive mini-programs that run on our site. These features may collect your IP
address, which page you are visiting on our site, and may set a cookie to enable the feature to function
properly. Social media features and widgets are either hosted by a third party or hosted directly on our
site. Your interactions with these features are governed by the privacy policy of the company providing
it.
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COMPLIANCE WITH LAWS AND PROTECTION OF RIGHTS
In certain situations, we may be required to use and disclose your information (including personal
information) to a third party if we believe the disclosure is reasonably necessary:
To comply with any applicable law, legal process (for example, subpoenas and warrants) or
governmental request
To enforce and administer our agreements, policies and terms of use
To protect the property, rights, and safety of Global POS Development, our Subscribers or the public
from harm or illegal activities
For fraud prevention, risk assessment, investigation, customer support, product development or
debugging purposes
To protect the rights, property or personal safety of Global POS Development, its users or members of
the public
To establish or exercise our legal rights or defend ourselves against any third-party claims or allegations
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NON-IDENTIFYING OR AGGREGATED DATA
We may share aggregated or other non-personal information that does not directly identify you with
third parties in order to improve our Services.
Your Choices and Privacy Rights
Updating your Personal Information via the Services: You may access, change, or correct information
about you by logging into your Global POS Development account at any time or by making a request to
us using the contact details below, in which case we may need to verify your identity before granting
access or otherwise changing or correcting your information.
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ACCOUNT INFORMATION AND DEACTIVATING YOUR ACCOUNT
If you wish to deactivate your Global POS Development account, you may do so by logging into your
Global POS Development account and following these instructions or by emailing us using the contact
details provided below.
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OPTING OUT OF PROMOTIONAL COMMUNICATIONS
You may opt out of receiving promotional communications from Global POS Development by using the
unsubscribe link within each email or contacting us via our home page or sales team. Even after you opt
out from receiving promotional messages from us, you will continue to receive transactional messages
from us regarding Services (e.g., account verification, purchase and billing confirmations and reminders,
technical and security notices).
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YOUR CALIFORNIA PRIVACY RIGHTS
California law permits residents of California to request certain details about information we disclose to
third parties for direct marketing purposes. If you are a California resident and would like to request this
information, please contact us at the address listed below.
You can request to exercise these rights by emailing support@gposdev.com
Children’s use of the services
Services are not directed to individuals under 16. We do not knowingly collect personal information
from children under 16. If we become aware that a child under 16 has provided us with personal
information, we will take steps to delete such information. If you become aware that a child has
provided us with personal information, please contact us at the address listed below.
Security
We have adopted technical, administrative and physical procedures to collect, manage, maintain and
store information in a manner designed to help protect your information from loss, misuse,
unauthorized access, and alteration. Unfortunately, no security system is impenetrable and due to the
inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that
information, during transmission through the Internet or while stored on our systems or otherwise in
our care, will be absolutely safe from intrusion by others, such as hackers.
Where data is transferred over the Internet as part of the Services, the data is encrypted using industry
standard TLS (HTTPS).
For more information about our security practices, please visit www.Global POS
Developmenthq.com/security.
Our global operations (including transfers of data from your home country to another)
To bring you Services, we operate globally. In order to do so, your personal information may be
transferred to, and processed in countries other than the country you live in, outside of your home
country, including to Australia, New Zealand, United Kingdom and the United States. These countries
may have laws different to what you’re used to. Rest assured, where we disclose personal data to a third
party in another country, we put safeguards in place to ensure your personal data remains protected.
Specifically, Global POS Development hosts data with Azure Stack Services in the United States. If you
are a non-US resident, this means that your personal information will be transferred to the US. The
servers on which personal information is stored are kept in a controlled environment.
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Information retention
Where we process your Subscriber Information, we retain personal information we collect from you
where we have an ongoing legitimate business need to do so (in connection with the purposes set out
above. For Information about how long any of our Subscribers retain your personal information, please
contact that Subscriber.
When we have no ongoing legitimate business need to process your personal information, we will either
delete or anonymize it or, if this is not possible (for example, because your personal information has
been stored in backup archives), then we will securely store your personal information and isolate it
from any further processing until deletion is possible.
Updates to our privacy policy
Global POS Development reserves the right to change this Privacy Policy from time to time, and if we do
we will post any changes on this page. Global POS Development will make every effort to communicate
any significant changes to you directly. Your continued use of the Services will be deemed acceptance of
any updated policy.
Do You Have Questions?
Thanks for reading! If you have any questions about this Privacy Policy or Global POS Development’s
privacy practices, please contact us at support@gposdev.com or at our mailing address below:
Global POS Development LLC
4500 Satellite Blvd. Ste #2180
Duluth GA 30096
United States of America